| FREE UK DELIVERY OVER £25 |

Postage, packaging and returns

Stag Design offers free first class postage and packing within the UK for all items over £25. 

SERVICE ORDER VALUE COST SHIPPING
Standard £0-15 £1.50 Shipped within 3 working days 1st class Royal Mail - no tracking
Standard £15-25 £2.50 Shipped within 3 working days 1st class Royal Mail - no tracking
Express £0-25 £4.00 Shipped within 1 working day 1st class Royal Mail - no tracking
Express £0-25 £6.00 Shipped within 1 working day DPD next day delivery / Royal Mail 24 tracked
Standard £25-50 FREE Shipped within 2-4 working days
Express £25-50 £5.00 Shipped within 1 working day 1st class Royal Mail - no tracking
Express £25-50 £7.00 Shipped within 1 working day DPD next day delivery / Royal Mail 24 tracked
Standard £50-100 FREE Shipped within 2-5 working days
Express £50-100 £8.00 Shipped within 1-2 working days DPD next day delivery tracked
Standard £100 > FREE Shipped withing 10-14 working days DPD next day delivery tracked
Express £100 > £15.00 Shipped within 2-4 working days days DPD next day delivery tracked


UK Delivery

- We use either Royal Mail or DPD for most of our UK deliveries.

- Parcel tracking information will be sent via email on dispatch of your order. 

DPD delivery

- You will receive a text message or email as soon as your package has been collrcted with options to rearrange via DPD.

- If you're not in, your order will be held at your local delivery office. A card will be left to let you know that an attempt to deliver has been made. 

- Check out the DPD app HERE to take the hassle out of your delivery.

Delivery Restrictions

- We are unable to deliver to PO Box addresses.

- Deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, the Channel Islands and Northern Ireland may take a little longer

Express Delivery (Next Day Delivery)

- Express orders placed before 1pm Monday to Thursday will be delivered the next day. 

- Express orders placed after 2pm on Thursday will be delivered the following Monday and orders placed on Friday, Saturday and Sunday will be delivered on the following Tuesday.

- Express orders placed on a Bank Holiday or Public Holiday will be delivered within 48 hours. For example if you place an Express order on a Bank Holiday Monday it will be delivered on Wednesday.

 - Express delivery is only available on UK mainland orders, deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, the Channel Islands and Northern Ireland may take a little longer.

ORDER RETURNS / REFUNDS

We will accept returns and offer a replacement or a refund if the product is damaged or faulty and it is Stag Design's responsibility. However if the buyer is at fault (has asked for the wrong personalisation or has spelt the personalisation wrong) we cannot offer you a refund or accept returns.

For urgent orders, please contact us on sales@stagdesign.co.uk

For postage overseas , please contact us on sales@stagdesign.co.uk for costs